Wealthfront No Longer Syncs. api.database.accountkey.notfound - FDP-103 (edited)
I noticed my Wealthfront account is not syncing anymore. I'm not sure when it stopped. It says (Care code: api.database.accountkey.notfound) and I need to reconnect my account. I do that, and then I get an error saying:
To connect to Wealthfront, you must re-enter your credentials. If that does not work, try entering them on the website at Wealthfront to ensure they are correct.
Care Code: FDP-103
Comments
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Hello @Zerlegen,
Thanks for reaching out! an FDP-103 error generally indicates that the credentials being entered are invalid in some way. I do know that Wealthfront uses app-specific passwords. Here is an article from your financial institution with instructions on how to use the app-specific passwords with Wealthfront: https://support.wealthfront.com/hc/en-us/articles/360045750632-Link-to-Wealthfront-with-app-specific-passwords
Let us know if this works for you!
-Coach Jon
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Thank you, Jon. I was not using the app-specific password. I deleted the account from my Quicken Simplifi account and on Wealthfront. I created a new one on Wealthfront and went to add it to my Simplifi account. Unfortunately, I still get the same error using my email address and the app-specific password. Care Code: FDP-103
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