[ONGOING] 5/21/25: TIAA - “ACCOUNT_MISMATCH” Errors

Coach Natalie

We are currently seeing an issue with TIAA returning “ACCOUNT_MISMATCH” errors in Quicken Simplifi. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you're experiencing this issue in Quicken Simplifi, we need your help in reporting it! Please contact our Support Team directly so we can gather some data from you.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

CTP-13291

Coach Natalie

ONGOING 6/4/25

This Alert is still listed as ongoing and there is currently no ETA on a resolution, though we are continuing to investigate the issue. We will be sure to post back when an update or resolution becomes available, so please bookmark this Alert to receive those notices when they occur.

If you're experiencing this issue in Quicken Simplifi, we still need your help in reporting it! Please contact our Support Team directly so we can gather some data from you.

We appreciate everyone's patience!