Elevations Credit Union sync outage - to.100 error (edited)
I know this is a known issue:
But my Elevations connection hasn't updated for two weeks now, despite attempting the "Reconnect" process. While trying to reconnect, my balance did update in Simplifi, but not to an amount that my balance has actually been in the last month. Also, I know that Elevations did recently roll out updates to their online banking system, but I'm not sure if the dates coincide. Thank for looking into it.
(edited to include alert)
Comments
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Hello @RFL281,
Thanks for reaching out! Our product team is definitely aware of and working on a resolution for this known issue. We do not have an ETA or update at this time, unfortunately, but we will be sure to update the alert when we have an update.
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
-Coach Jon
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I am chiming in to say that I too am experiencing this issue. I reached out to Elevations and they advised that they have determined that Elevation's system is not the cause of the disconnect. They have already replicated the issue and provided Quicken with the details needed to correct it.
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