Can't update/access Voya, getting FDP-102 error.

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SimplifineHowareyou
SimplifineHowareyou Member ✭✭✭
edited February 19 in Adding and Updating Accounts

This has gone on for about a month. I've tried deleting and reconnecting the account. It still gives the FDP-102 error code when I try to connect to basspro401k.voya.com. Could you please help to fix this? Thank you.

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    @SimplifineHowareyou, thanks for posting to the Community regarding this issue!

    If the issue is occurring on an existing Quicken Simplifi account, please provide the name of the account as it appears in Quicken Simplifi so we can take a closer look from our end.

    We look forward to your reply!

    -Coach Natalie

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