Manual Investment Account isn't updating in Balances, Performance, or Net Worth Report (edited)

Steve574

Balances/Performance in Net worth and charts haven't updated since March 12th. If I look at the individual assets they show the right balances but anything to do with net worth or reporting hasn't updated since the 12th.

UrsulaA

This seems related to this ongoing issue.

https://community.simplifimoney.com/discussion/7505/ongoing-1-26-24-incorrect-balance-for-manual-investment-accounts-in-the-accounts-list

Coach Jon

Hello @Steve574,

Thanks for reaching out! To help clarify the situation, what specifically are you expecting to see updated in the account? Is the value not matching/updating for the holdings in your Portfolio? Or is your Portfolio correct, but not carrying over to the Performance and Balance tabs as well as the Net Worth report? Please let us know!

Thanks,

Coach Jon

Marcus

@Coach Jon In the Web App, I have an investment account setup as a brokerage account. The app automatically sync the Market value under Investments → Portfolio and Investments → Balance. Shares and Price values are correct. However, that same Market value is not updating on the Account List pane for the same Brokerage account. The value update stopped working more than a week ago.

DannyB

@Coach Jon I am seeing the same issue. I have 5 manual accounts. On the Balance and Performance tabs, starting on March 11 through today there has been no updating. The Portfolio tab is showing most current market value as of most recent market update. Prior to March 11 Balance and Performance taps were updating daily.

Investment performance since March 1

Investment performance since March 11

Investment value since March 1

Investment value since March 11

Coach Natalie

Hey everyone, I am also seeing this issue in Quicken Simplifi. It appears that Portfolio Value changes for Manual Investment Accounts have stopped being reflected in the Accounts List Balance, Investments: Balances, Investments: Performance, and Net Worth Report features around the 11th or 12th of March.

I went ahead and got this issue reported and will let you all know when we hear back.

-Coach Natalie

SIMPL-20269

Coach Natalie

Hey everyone, we went ahead and created an Alert for this issue that can be followed for updates:

https://community.simplifimoney.com/discussion/8601/new-3-26-24-manual-investment-account-balances-stopped-updating-in-the-accounts-list

Thanks!

-Coach Natalie