Apple Wallet not syncing with Simplifi

Hello @aeolian,

Thanks for reaching out! To resolve Apple Wallet syncing issues on your iPhone device or if your connection doesn't refresh, follow these steps:

Make the Apple Wallet account manual temporarily:

1. Click the Menu icon (the three lines in the upper left corner).
2. Select Settings and then Accounts.
3. Locate the Account you'd like to make 'manual' and click the three dots at the end of it.
4. Select Make manual.
5. Click Confirm.

Check third-party access to your Apple Wallet information:

1. Go to Settings in your Apple Account.
2. Tap on Privacy & Security.
3. Select Wallet.
4. Choose Quicken Simplifi (or any other relevant third-party app).
5. Make sure to select Allow All Activity.
6. Re-add your Apple Wallet account.

To link the account(s) found to your existing account(s), follow these steps:

1. Select the pencil icon for each account.
2. Click the Link to dropdown menu.
3. Select the existing account from the list.
4. Click Update, and then click Confirm once each account selection is completed.

Let us know if these steps work for you!

-Coach Jon