Coinbase API keys not working

fastman2
fastman2 Member

I'd like to add Coinbase to track my crypto. Please advise when this will fixed. I've generated multiple keys to no avail. Thank you!

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Comments

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @fastman2,

    Thank you for letting us know you're also impacted by this issue. We don't have an ETA, but you can bookmark the Community Alert, linked below, to track the status of the issue and be notified when it's resolved.

    Thank you!

    (CTP-10554/KI-20803905)

    -Coach Kristina

  • noahw
    noahw Member

    Hello! Is anyone else having problems connecting coinbase to quicken simplifi? My coinbase connection stopped updating in the beginning of March. This aligns with coinbase deprecating their legacy api: https://docs.cdp.coinbase.com/advanced-trade/docs/rest-api-auth-legacy/ I have tried to connect it again and can not get it to work. Coinbase now provides a "name" and a "privateKey" instead of an "api key" and "secret". I think Quicken may need to update its system.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @noahw,

    Thank you for letting us know you're also impacted by this issue. I merged your post with the existing discussion on the issue. This is a known issue, and you can track the status of the issue by bookmarking the Community Alert linked in my earlier post.

    Thank you!

    -Coach Kristina

  • Snipes
    Snipes Member
    edited April 4

    Is there anyway I can get the current status of this issue?

    It seems to me like Quicken's scripting might be incorrect and that it shouldn't be trying to connect via the API keys. With their new method and using something like Intuit, I am able to log in and get the link simply without the extra effort.

    I mainly have been waiting and gaining increasing frustration with this not being resolved and I at least wanted some assurances that it is still getting worked on and/or when it will be resolved. I think I haven't had a working connection for 35 days now.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Snipes, thanks for reaching out!

    I merged your post with the existing thread for this issue. As soon as we have an update to provide, we will post it to the Alert you shared. No updates as of yet.

    We appreciate your patience as this issue is worked on!

    -Coach Natalie

    *Check out Quicken Simplifi's Community Meetup Newsletter!

  • MtnCreed
    MtnCreed Member ✭✭✭

    The Coinbase connection is no longer working. I'm unable to restore or create a new connection. I'm well versed with using API connections and know that it is not user error. What is the ETA for a fix, or how do I get support for this?

  • sami
    sami Member ✭✭✭

    @Snipes as you can see, it has now been over a month since the "update" to the community thread, it doesn't appear to be updated at any regular interval or contain any details.

    Overall Coinbase as been broken on Simplifi for over a year and there is still no ETA on resolution.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @MtnCreed,

    Thank you for letting us know you're also impacted by this issue. Since there is already an active discussion on this issue, I merged your post with the existing discussion.

    There is currently a community alert for this issue. I recommend that you bookmark it to be notified of any updates, once available, and know when the issue is resolved.

    Thank you!

    -Coach Kristina

  • Snipes
    Snipes Member

    @Coach Natalie

    Is there any method for escalating the issue or otherwise getting into contact with the people who are involved in this?

    The fact that Intuit is used for the connection, and it works fine on Intuit CreditKarma, but then the scripting is broken on Quicken Simplifi seems to show that the solution is solved with a clear and "copyable" path forward, just that no one has been addressing the problem for months.

    I would prefer to not have to go through the trouble of moving everything over to another aggregator service, but it also isn't really a solution to have no timeline or path forward and to just be patient without regular updates as to what is going on, especially when the 2/13 update stated:

    "We don't have an exact ETA to provide as of yet, but we are hoping to have more news for everyone, and potentially a resolution, within the next few weeks."

    I am hoping that someone would at least have the ownership to be posting regular updates with the status so I know it is being looked at.

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