Merrill Edge Unable to Connect
I reset a connection because the balance was not up to date and would not update.
I then got (and continue to get) this error when attempting to reconnect on web:
This Bank is not available right now
When I attempt to connect via mobile, I get:
Account need attention
We are unable to connect to Merrill Edge at this time
Comments
-
Hello @Dave L,
Thanks for reaching out! I don't see an error from our side for you with Merrill Edge. To better assist us, can you share a screenshot of the error you are receiving within the product?
I will say that we do have an alert up for Merrill Edge users experiencing an FDP-105 error. If you are receiving this error in particular, I would advise following the alert for updates while we work toward a resolution.
Thank you, and let us know!
-Coach Jon
0 -
See the images below @Coach Jon . I get this when I try to reconnect the account (was disconnected due to a failed attempt to rest the connection).
0 -
Ok. @Coach Jon how do I reconnect to a different bank?
0 -
Hello @Dave L,
You would connect using the Merrill Lynch Investments instance available in Quicken Simplifi. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection with Merrill Lynch. If the connection is successful, you'll then want to link the accounts to your existing Merrill Edge accounts within Quicken Simplifi.
Thanks,
Coach Jon
1
