Reviewed flag for pending transactions gets reset to not reviewed after posted

habrams99
habrams99 Member ✭✭
edited July 24 in Troubleshooting

Hi Everyone, seems like after a recent release, the Reviewed flag for pending transactions gets reset to Not Reviewed after the transaction is posted. Has anyone else noticed this? It's causing extra work for me to have to re-review transactions, although it looks like the categorization I assigned while the transaction was pending is not being changed which is good. I'm not sure if the issue I'm seeing with the Reviewed flag is by design with an update or something unintended that Quicken needs to fix.

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @habrams99,

    Thanks for reaching out! We are testing this from our side to see if we can replicate the issue you are experiencing, but if the categorization remained the same after becoming cleared, this definitely seems like an issue. In the case of a cleared transaction being downloaded as a different transaction, this would be by design, but that doesn't seem like what is occurring here with you.

    How often have you noticed this occurring? Is this with every pending transaction, or is the issue random? Can you provide screenshots showing an example of a transaction that has lost its Reviewed flag you set during the pending status, after becoming cleared? Let us know!

    -Coach Jon

  • habrams99
    habrams99 Member ✭✭

    Hi Coach Jon, this is happening for every transaction when it moves from Pending to Cleared. The behavior started about 2 weeks ago. I've attached a screenshot of a recent transaction where it reverted back to Not Reviewed. The screenshot shows the status as Reviewed but that is because I had to manually change it back to Reviewed.

  • Coach Jon
    Coach Jon Moderator admin
    edited June 12

    Hello @habrams99,

    Thanks for the reply. We were able to replicate the issue on our side and have escalated it to our product team. We will be sure to follow up here when we have a status update!

    -Coach Jon

    QCS-21299

  • habrams99
    habrams99 Member ✭✭

    Thanks Coach Jon. I'm glad your team was able to replicate the issue so the product team can determine how to resolve it.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited May 22

    Thanks for posting this @habrams99. I was noticing it too but just thought it might have to do with my crazy local bank. Today it happened in my Chase Credit Card so came on here to search for the issue. I was afraid it might be a new feature and not a bug. 😀

    Glad to learn that it is already being addressed.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • jto692
    jto692 Member

    Thanks @habrams99 and @SRC54. I came here to post about the same issue and was glad to see it’s already escalated. 😅

    Quicken Simplifi 2025+
    Quicken Desktop (Windows & Mac) 1995-2025

  • Lhh
    Lhh Member

    I've got a reoccurring issue where when I review a pending transaction and check it reviewed once the transaction changes from Pending to Cleared, the transaction goes back to showing unreviewed again and I have to go back in and once again check it reviewed.

    This issue has been occurring for a few weeks now.

  • Coach Jon
    Coach Jon Moderator admin
    edited May 30

    Hello @Lhh,

    Thanks for reaching out! We merged your post here to the ongoing thread for this issue we are aware of, with reviewed transactions. We have escalated this issue and you can follow along here in this thread for updates!

    -Coach Jon

  • I’m having the same issue and interested in a fix too. It requires me now to mark each transaction as Reviewed twice. Just startled happening over the last few weeks. Thank you

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    @polyfusion Yep, I am trying to learn to not mark it reviewed until it clears. LOL. And with my local bank, a debit card transaction is pending one day and then comes in as pending again the next day as well before it clears. So I end up doing it 3 times.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • dwparker
    dwparker Member

    Same issue here and it is very annoying to have to go back and double check everything. Is there an update yet to get this glitch fixed?

  • Dick_Davis
    Dick_Davis Member ✭✭✭✭

    I am experiencing the same, thus it makes the user of "reviewed" challenging for reconciliations of accounts.

    Dick Davis

    Wanting to Migrate from Quicken Classic Premier to Simplifi

  • Coach Jon
    Coach Jon Moderator admin

    Hello everyone!

    We now have an alert for this issue that you can follow for updates here:

    We will be sure to update this alert when we have new information going forward for this issue. Thanks for your patience!

    -Coach Jon

  • Dick_Davis
    Dick_Davis Member ✭✭✭✭

    I created a work around until the reviewed is updated. I take the flag, green flag, and put it on the tranactions that I have reconciled on the statement(s). This is more permanent and allows to go to an account (credit card, for example), filter all the transactions that have "no flag" (None) and then set the green flag for each reconciled transaction. Right now, it works for me.

    Dick Davis

    Wanting to Migrate from Quicken Classic Premier to Simplifi

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    @Dick_Davis Glad you found a work-around. You are getting the hang of making the software work for you. 😀

    This bug is more an annoyance than anything. I would just hold off marking anything reviewed until it clears but when I split the pending transaction (or edit it in most anyway), it gets marked reviewed.

    My local bank messes me up with debit card transactions because it downloads them twice as pending with different dates, which usually Simplifi interprets as different transaction. I tend to just delete the duplicate, and then on day 3 clears the transaction by matching it to the original pending but marking it unreviewed.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • Shree3
    Shree3 Member

    Credit card pending transactions which I already reviewed, and marked as reviewed and no longer kept as reviewed once they move to Posted (moved out of Pending) section.

    This used to work couple of weeks ago.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Shree3, thanks for posting to the Community!

    As you can see from the above discussion that I merged your post with, this issue has already been escalated. Please be sure to follow our Alert for updates!

    Thank you for your patience as this is worked on!

    -Coach Natalie

  • Dick_Davis
    Dick_Davis Member ✭✭✭✭

    The document describes a method for tracking transaction reviews using flags, where a Purple flag indicates a reviewed transaction ready for reconciliation, and a Green flag signifies that the transaction has been reconciled with the account statement, allowing for easy filtering of unreviewed transactions.

    Dick Davis

    Wanting to Migrate from Quicken Classic Premier to Simplifi

  • DryHeat
    DryHeat Superuser ✭✭✭✭

    @Dick_Davis

    "The document describes a method for tracking transaction reviews using flags…"

    What document are you referring to?

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)

  • Dick_Davis
    Dick_Davis Member ✭✭✭✭

    that is what ChatGPT wrote, I should have deleted.

    Dick Davis

    Wanting to Migrate from Quicken Classic Premier to Simplifi

  • jto692
    jto692 Member

    I just noticed in my cleared transactions this morning that the Reviewed flag is persisting after the transaction clears. I haven’t seen any announcements that the issue is resolved, but the behavior has changed … at least for me, this morning. Any one else notice this?

    Quicken Simplifi 2025+
    Quicken Desktop (Windows & Mac) 1995-2025

  • Dick_Davis
    Dick_Davis Member ✭✭✭✭

    Honestly, since the Reviewed is not working as designed, I have abandoned it. I use flags - such as purple for waiting to reconcile, green for reconciled, etc. I set it and I managed it.

    Dick Davis

    Wanting to Migrate from Quicken Classic Premier to Simplifi

This discussion has been closed.