Unable to connect to AXOS (edited)
I noticed when I try to connect the account to AXOS, both bank options that pull up show 'Business' in the title. The first option does show the correct logo, but my personal log-in will not work. When I choose the second option, it shows 'Business" in the actual option and the logo is not from AXOS bank. Has Simplifi made any progress on this? It looks like this issue has been going on for almost a year- thanks
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@Motherof7, thanks for reaching out to the Community with this issue!
I checked your connection attempts from our end and see an FDP-103 error with Axos Bank. This particular error with Axos Bank is a known issue; our Alert here can be followed for updates:
In the meantime, you can track the account manually. The following articles go over how to add a manual account, as well as add manual transactions to the account. We also have a CSV import option, so I included the link to that article as well.
I hope this helps!
-Coach Natalie
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