AllyBank Auto Loans FDP-103 error (edited)

countrycloudboy
countrycloudboy Member
edited July 29 in Adding and Updating Accounts

I have been using the app for a while now but have yet to be able to connect my autoloan from Ally Bank. I have this account connected in other apps like this. This has been going on forever, when will Quicken fix this?

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @countrycloudboy,

    Thank you for letting us know you're encountering this issue. When I check our internal tools, I can see that you're getting a FDP-103 error when attempting to connect to AllyBank. Is that what you see on your end also? There is currently a known issue connecting to AllyBank. Please see this community alert for more information:

    https://community.simplifimoney.com/discussion/12350/ongoing-05-06-25-allybank-returns-fdp-103-error

    Is the auto loan account directly through AllyBank? What is the URL (web address) you use when logging into the auto loan account?

    I look forward to your response!

    -Coach Kristina

  • countrycloudboy
    countrycloudboy Member
    edited June 29

    Yes, that alert has been around for longer than May 6th, cause I have never been able to connect to Allybank.

    This is the site I log on to from the web:

    https://www.ally.com/

  • Coach Kristina
    Coach Kristina Moderator admin

    Thank you for your reply,

    Is there any chance that the account serviced by another financial institution? For example, when you click on the account to view it, are you redirected to another URL?

    Thank you!

    -Coach Kristina

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