Coastal Federal CU accounts won’t update - FDP-106 error (edited)
I’ve been getting an error (FDP-106) for my Coastal accounts for about a week. Does anyone know how to fix this?
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Same for me.
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Just saw this:
Note
: You may encounter a connection error while trying to connect to smaller banks, such as a credit union, over the weekends due to limited aggregation.
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Thank you for letting us know you're seeing this issue. It is possible the issue you're encountering is related to this known issue:
However, since the error code is different, please provide a bit more information so we can troubleshoot further. Is this happening with accounts that you're trying to add, or with accounts that were previously connected/working in Quicken Simplifi?
If you are seeing this happening with accounts that were previously connected/working, then please troubleshoot by making the accounts manual (for instructions, click here), adding the accounts (for instructions, click here), then linking them to the existing accounts in your Quicken Simplifi (for instructions, click here).
Please let me know how it goes!
-Coach Kristina
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I'm also getting FDP-106 for my existing accounts at Coastal.
The timing lines up with other's reporting connectivity issues (102 and 106).
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Hello @Macd,
Thanks for reaching out! To help us troubleshoot and report this issue from our side, can you let us know if you are adding an account for the first time or updating an existing account already within Quicken Simplifi? For the latter, can you try establishing a fresh connection, making the account manual, and re-linking to see if that fixes the current issue? The instructions to do that are:
- Make all of the accounts with the bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
If you can also provide a screenshot of the error you are seeing within the program, that would be great.
Let us know!
-Coach Jon
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I am adding an account for the first time and get the message :
This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.
Care Code: FDP-106
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Hello @cdspeech,
Thanks for reaching out! Can you supply a screenshot of the error you are receiving within Quicken SImplifi for us, please? Additionally, can you provide the following information to help us investigate this issue further?
- How long have you been experiencing this error?
- What type of banking accounts are you trying to add?
- E.g. checking account, savings account, investment accounts, etc.
- What is the account nickname as it appears on the bank's website?
- Have there been any changes to the bank’s website?
- Has there been activity on the account within the last 90 days?
- What is the exact web URL you see once you’ve signed in to the bank's website?
-Coach Jon
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My account is existing - I was getting an error when trying to update it, tried to reconnect it and am still getting an error.
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Hello everyone!
We are aware of the FDP-106 error also affecting Coastal Federal Credit Union, and updated our alert for you to follow for updates here:
We will be sure to update this alert when we have more news.
-Coach Jon
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This has been going on for over a week for me — no update in two days. Is this at all typical?!?! I don't want to manually add the account if it's going to be resolved — and if it isn't resolved soon, then the software is significantly less worthwhile.
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This tool has become very important to me - very frustrated with the down time.
I hope once it is restored that my data is not get jacked-up.
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I use another budget app and it's been wonky too for the past week. I think Coastal may be the problem.
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I got the system to work today!
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My system is also working again - Thanks.
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