Sluggish response after manual CSV import

Dann
Dann Member
edited August 22 in Troubleshooting

Why is that after manual import of CSV the web app freeze up and become sluggish? It takes a few minutes before it normalize again. This happens even if i only import less than 5 items.

I opened Chrome dev tool and it doesn't seem to be a slow response from server but rather the app itself.

I changed laptops and browsers but still the same.

Is this a known issue that's being fixed?

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Dann,

    Thanks for reaching out! This is not something I myself have noticed, but it sounds like it may be processing the data you uploaded for import. If you can successfully import everything, and it returns to normal within a few minutes, then it does seem like it is working correctly. The next time it happens, can you supply a screen recording showing how it freezes up? This would help us understand your situation better.

    -Coach Jon

  • Dann
    Dann Member

    Hi Coach Jon,

    Unfortunately, I do not have the time to document this. I will have to move on to another personal finance web app. I'm in the middle of the migration.

    I've been using Simplifi for a year coming from Quicken Home and Office desktop app. I will guess that this is related to the number of accounts I have (about 35) amd number of transactions (1 year's worth for each account). My bookkeeper complained about this initially and I'm not really feeling it everytime i import CSV at first. I scan my receipts in Gemini AI and convert to CSV and send to my bookkeeper for import.

    Then months pass, i noticed that it becomes slower and slower when i do the import. I'm hoping your team will catch this and will be fixed soon but looks like it's still a pending issue for me.

    I'm a developer backend myself. I would guess the issue is in the client side because no REST transactions happen during the sluggish UI. Probably a web worker asyc processes in the background. It didn't scale well.

    I'll probably move back again to Simplifi depending if I feel that there's a good reason to go back in the future. Meanwhile, all the best.

    -Dann

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