Truist and Balance with Pending

Mike2023
Mike2023 Member
edited September 2 in Adding and Updating Accounts

When using the Balance with Pending option with Truist Online Banking - WC, the balance shown in Simplifi seems to be incorrect because Truist already subtracts pending transactions from the balance shown. So if you use the Balance with Pending option, it duplicates subtractions for pending transactions.

The description from Truist bank for the Available Balance is:
Your available balance is the money currently available to make purchases, withdrawals, and payments. This balance is updated throughout the day with the transactions you make, including pending transactions and holds. It does not include bill pay checks or checks you’ve written or deposited that have not yet posted. This balance is used in making payment decisions and triggering overdraft fees if applicable.

I'm guessing this something that changed recently, as I've always had Balance with Pending selected. While you can get around it using Bank Balance option, that option applies to all your accounts it seems.

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Mike2023,

    Thanks for letting us know! Are you able to use the Bank balance (Default) option? When using this option, does your balance update correctly?

    Let us know!

    -Coach Jon

  • Mike2023
    Mike2023 Member

    Hello Jon,

    Yeah the Bank Balance option does work.

    Mike

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