Barclays FDP-101
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Starting yesterday (Aug 14) or the day before, I'm getting a unable to connect FDP -101 error at Barclays Online Savings on 2 separate accounts with 2 separate user ID and password logins. Both accounts were working fine prior to yesterday and we have not changed anything related to login.
Problems with Simplifi's Barclays connection have occurred several times before eventually being fixed.
Can you please investigate and fix?
Thank you.
Comments
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Hello @rjg5060,
Thanks for reaching out! I can see from our side that you have been receiving an FDP-101 error since yesterday. The error typically resolves itself within 24-48 hours, but if you continue to see this error after 48 hours, be sure to let us know.
You can also try establishing a fresh connection by making the account manual and re-linking to see if that fixes the current issue. The instructions to do that are:
- Make all of the accounts with the bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know how that goes!
-Coach Jon
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I am also having the same issue. Have been disconnected for 3 days.
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same for me as well
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This is a regularly reoccurring issue, and I'm currently getting the FDP-101 error message.
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Hello All,
Thank you for letting us know that all of you are impacted by this issue. Due to the number of people reporting this issue, it has been forwarded to the proper channels for further investigation and resolution. In the meantime, if you haven't already done so, please follow the troubleshooting steps recommended earlier in this discussion:
Additionally, to aid the investigation of this issue, please send logs. To do that, please follow these steps:
- Log into the Quicken Simplifi Web App.
- Select Profile from the left-hand navigation bar.
- With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
- Leave all boxes checked, add a brief description of the issue, and then click Send.
Thank you!
-Coach Kristina
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I have attempted this workaround as well and it was not successful. It's been over a week since both of my Barclays accounts have refreshed.
I have submitted feedback via the desktop site by holding alt with the profile up. I hope this gets resolved quickly. Barclays accounts are the only ones I have issues with.
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I have submitted feedback as well.
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Same, has been a week no workarounds work, trying to send feedback in web app and it just spins
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Hello everyone,
Thanks for all of the replies! We would like for you all to please try establishing a fresh connection by making the account manual and re-linking to see if that fixes the current issue. The instructions to do that are:
- Make all of the accounts with the bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know if this works!
-Coach Jon
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Same error trying to reconnect manually:
We are unable to connect to Barclays Bank Delaware at this time.Care Code: FDP-101
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This unfortunately is still not working. I tried again today.
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Hello everyone!
We are aware of this known issue with Barclays Bank Delaware and have created an alert that you can follow for updates here:
Thank you for your patience!
-Coach Jon
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Works for me now. Thanks
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Works for me as well. Thanks!
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