FDP-106 when connecting with Venmo
was working just fine until 3 days ago. I tried reconnecting a couple times and also deleted the account, but now I cannot add it back.
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@Pam, thanks for reaching out to the Community with this issue!
I was able to confirm the FDP-106 error when viewing your connection attempts with Venmo from our end. To clarify, you no longer have a Venmo account in Quicken Simplifi, and you are now just trying to add the account back, correct? If so, please provide the following data so we can review your case for escalation:
- The name of the account, as it appears in Quicken Simplifi.
- The name of the account, as it appears on the bank's website.
- What type of account are you attempting to connect?
- Has there been any changes made to the bank's website or the sign-in process recently?
- Has there been any activity in the account in the last 90 days?
- What is the exact URL you see after signing into the bank’s website?
- A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.
We look forward to your reply!
-Coach Natalie
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thanks! I've done this with chat help, I appreciate you responding here as well.
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Coach Natalie, is this a global issue? It looks like Venmo change their site.
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@Lurch, thanks for posting on this topic!
This issue has been escalated internally via other support channels, and we now have an Alert that everyone can follow for updates:
In the meantime, you can track the account manually to keep your records up-to-date. Our support article here goes over how to add manual transactions:
Thank you for your patience!
-Coach Natalie
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I have had the same issue starting the same day as you, 8/20/25. This seems to be a global issue, not isolated to you.
I did use chat and had them escalate the concern as well on the 20th.
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Same issue here
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I have not been able to connect to my Venmo account in 9 days - I know this was a known issue as of 8/20, but I am wondering f anyone has any updates? Thanks!
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Hello @Vinny7777777,
Thanks for reaching out! We are aware of this known issue with Venmo and do have an alert you can follow for updates on the resolution here:
I hope this helps!
-Coach Jon
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Thanks Jon!
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I've been having this connection issue since ~Aug. 20, too. Do we have an ETA for resolution yet considering this has been a known issue for nearly 2 weeks now?
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Wondering the same. Venmo is the main service I use in my day-to-day spending and not having access to it on Simplifi means adding in all my purchases manually. It is extraordinarily frustrating.
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