Why is there always a popup that says "New App Available - Refresh to load?"

eperker
eperker Member
edited October 3 in Troubleshooting

It's a website. Just push the changes. Why is it on me to reload and why does it pop up every time I log on? I know it's a small thing but it's annoying.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @eperker,

    Thanks for reaching out! At its core, the message indicates that Quicken Simplifi has deployed an update to the Simplifi web application. To avoid interrupting your workflow, the application doesn't automatically force the update. Instead, it prompts you to refresh the page at your convenience. Although it may seem repetitive, this notification is a standard practice for modern web applications. If the pop-up seems excessively frequent, clearing your browser's cache and cookies for the Quicken Simplifi website can resolve potential conflicts caused by outdated stored data.

    I hope this helps!

    -Coach Jon

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