Disconnected from Vanguard can't reconnect. (FDP-106)

Supply3588
Supply3588 Member

Account needs attention
This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.(Care code: FDP-106)

It's been working fine for a few months. It goes through the whole log in and re-enrollment but then returns the same error FDP-106. I've tried it several times. Same on Firefox, same on Edge with no adblockers, same on Android app. I'm able to log into Vanguard normally.

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  • I started getting this issue with Vanguard today too.
    Have tried reconnect multiple times, and can successfully authenticate into Vanguard, but then Simplifi hangs trying to load data and eventually times out with the error code FDP-106.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Supply3588 and @jfrizz,

    Thanks for reaching out and letting us know! Can you supply a screenshot showing the error from your side to better assist us?

    Additionally, if you are encountering an error with an existing OAuth API connected account, like Vangaurd, the user token may have expired. This can happen after having the account connected for more than 90 days.

    • To gain a new token, you will have to revoke Quicken from accessing your bank's website, then reconnect your accounts.
      1. Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.
      2. Make all of the accounts with the bank manual by following the steps here.
      3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
      4. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    -Coach Jon

  • ZeadHead
    ZeadHead Member

    I am having the same problem which just starting today. I tried the above steps, but at step 3, in trying to reconnect, I get the same error (screenshot attached)

  • Hackstar18
    Hackstar18 Member ✭✭

    Same error here, went in and did an authorization revoke and tried to re-add it but same FDP-106 error comes up regardless of trying through the website or the iOS app.

  • Navigate to the bank's website, sign in, and then remove Quicken's access from the bank's third-party linked apps.

    Vanguard doesn't have this option. You can only disconnect from Quicken Simplifi.

  • Snipes
    Snipes Member

    I am experiencing this issue as well.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hello everyone!

    Thank you for letting us know about this issue! I can confirm that as of yesterday afternoon, the FDP-106 with Vanguard has been escalated internally. We have created an Alert that everyone can follow for updates as the issue is worked on.

    -Coach Natalie

  • mssimpli
    mssimpli Member
    edited September 11

    Same problem. Started yesterday afternoon 9/10/25.

  • dthibode
    dthibode Member

    Mine also broke. Removing/Readding did not resolve the issue.

  • aariana
    aariana Member

    Ditto.

  • taoman54
    taoman54 Member ✭✭

    New error message when I try and login to Vanguard in Simplifi:

    "You can’t log in using a script

    For your security, we stop any logins that act like bots. Stop running your script before trying again"

  • Coach Jon
    Coach Jon Moderator admin
    edited September 11

    Hello @taoman54,

    We are definitely aware of the ongoing issue with Vanguard, and thank you for your patience in this matter.

    Vanguard is currently at 100% failure, and our product team is working on a resolution to the issue at this time as well. In the meantime, you can follow our alert here for updates on the issue!

    -Coach Jon

  • working again for me at 4pm pst, 9/11/25.

  • taoman54
    taoman54 Member ✭✭

    After seeing your message I tried Vanguard again with the web version. Still didn't work.

    I then tried the mobile app and it worked! When I went back to the web version it was working also.

  • Snipes
    Snipes Member

    Working for me too

  • aariana
    aariana Member

    Restored connection. Hadn’t moved anything to manual accounts, it works in place.

  • dthibode
    dthibode Member

    I recreated the connection yesterday afternoon and it worked perfectly again. Thanks.

This discussion has been closed.