Account (Accidentally?) Deleted

RobWilk
RobWilk Superuser ✭✭✭✭✭
edited October 17 in Troubleshooting

I am going on the assumption that I accidentally deleted my Citi Costco card from Simplifi.

Fortunately, I had just set it up so there were no recurring charges on that card, just a recurring payment.

I don't remember deleting it. I do remember this morning creating a temporary manual "Chase Savings - Man" type manual account, and eventually deleting that. I just don't recall deleting the citi account (an online account).

I guess I did it accidentally.

-Rob

—
Rob Wilkens - RobWilkens.com

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited September 17

    @RobWilk, thanks for reaching out!

    To clarify, are you wanting to troubleshoot how the account was deleted, or do you think you deleted it yourself? If the former, I'm not sure what all we'd be able to do, as we can't see a history of the actions that have been taken within the program, and there is no way to restore from a previous point or anything along those lines. If the account was just set up, I'd recommend simply re-adding it.

    Let us know!

    -Coach Natalie

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    I just re-added it.

    Essentially, i didn't lose much, all is 'okay'.

    Sorry for distraction, it was just frustrating.

    -Rob

    —
    Rob Wilkens - RobWilkens.com

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