Deleted Savings Goals still showing in accounts (edited)
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I agree with DryHeat on this. Not strange if you are actively promoting other tools on this forum, but I would be worried if legitimate complaints are removed. Such has this goal issue, which is still not resolved.
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Yes many negative comments have been removed. I’ve never seen another company remove negative comments before. I guess if you have faith in your product, you wouldn’t be so worried. I’ve been doing IT work for over 30 years and the fact that they can’t fix this for so long is laughable.
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5.39.2 has been pushed to the Mobile App, so as soon as you have that version, this issue should no longer be occurring there. I believe the fix version of 4.76.0 for the Web App will be released today or tomorrow.
Thank you all for your patience as we worked through this! We definitely understand how frustrating this was for our users, and we apologize for the inconvenience.
-Coach Natalie
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@Coach Natalie, I am on web version 4.76.0, but still seeing the bug. Anything I need to do on my end?
Thanks!
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@Coach Natalie I am now on 4.76.0 and still have a related Unknown Goal issue. After looking at it closer it appears that the balance in the Unknown Goal has been "released" and is now available for other savings goals (which is great!).
However, when viewing goals by account the Unknown Goal is still listed along with the dollar amount tied to it, but the actual money doesn't seem to be attached to anything. When hovering over the Unknown Goal color in the pie chart, the name of the deleted goal shows up.
Any way to remove the Unknown Goal altogether? Thank you!
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Hello everyone,
Please see the update posted on the Alert!
-Coach Natalie
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Don’t see an updated app in the iOS App Store as of yet.
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Thank you @Coach Natalie!! I still see the unknown goal in account view like you said, but the core issue is solved. Wooo!
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@Coach Kristina my version just updated to 4.76 however the problem is still there. In other words, I can still see unknown goaIs and cannot delete them. Is there something else I need to do now that I have 4.76.0 installed?
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Thank you. That patch seemed to have fixed the issues I was having. Have a great weekend!
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