Unable to connect to Arvest Mortgage - FDP-102 (edited)

MightyIrish
MightyIrish Member ✭
edited November 26 in Adding and Updating Accounts

I's ridiculous to me that both Mint (RIP) and [removed] support Arvest Mortgage and Quicken Simplify still hasn't added this despite requesting it for 2 years.

https://mymortgage.arvest.com/

Note this URL. A previous "answer" to this question said use https://arvest.com which is falsely labeled "Arvest Central Mortgage" on Quicken but this is an entirely different website and mortgages are not accessible from the URL Quicken offers.

I should not have to manually track a mortgage when Mint and [removed] can do this automatically. Please fix ASAP.

Tagged:

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @MightyIrish,

    Thanks for reaching out! From our side, I am not seeing an error for you when connecting to Arvest, and I do not see a recent connection with the Arvest Central Mortgage Company instance within Quicken Simplifi. Have you tried this instance to see if it works for you? Is it just that your mortgage account is not showing up within Quicken Simplifi when connecting?

    I would also have you verify if you can log in using the URL within Quicken Simplifi for Arvest Central Mortgage Company. If you can log in to the website after selecting the URL, then you should be able to connect within Quicken Simplifi.

    image.png

    -Coach Jon

  • MightyIrish
    MightyIrish Member ✭
    edited September 28

    It's NOT Arvest. Arvest works fine. Its https://mymortgage.arvest.com/ which is an entirely different URL than Arvest. Arvest.com does not have access to mortgage. One is their bank url and one is their mortgage url. Arvest Central Mortage is still arvest.com, not https://mymortgage.arvest.com/. It's ridiculous that Mint (for free) and [removed] support this but Quicken still fails to understand the issue.

  • Coach Kristina
    Coach Kristina Moderator admin

    Thank you for your reply,

    Please keep in mind that the URL seen in the Add Account screen is typically referred to as the Homepage URL and is not necessarily the one we use to download transactions.

    Thank you!

    -Coach Kristina

  • MightyIrish
    MightyIrish Member ✭

    So when will Arvest Mortgage be available?

  • Coach Jon
    Coach Jon Moderator admin

    Hello @MightyIrish,

    Thanks for the reply! From our side, I can see that you are receiving an FDP-102 error when trying to connect with Arvest Central Mortgage Company as of today. To better understand your specific situation, can you let us know if you are trying to add the mortgage account for the first time into Quicken Simplifi when you receive this error?

    If you can, please provide a screenshot of the error from within Quicken Simplifi, as well as provide logs. This would be very helpful in determining a solution.

    1. Log in to the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    -Coach Jon

  • MightyIrish
    MightyIrish Member ✭

    Arvest Mortgage is finally working again. Thank you.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @MightyIrish,

    We are glad to hear everything is working correctly with Arvest Mortgage!

This discussion has been closed.

Categories