Credit Union of Colorado - FDP-106 error (edited)
Comments
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@Knogeo , thanks for reaching out to the Community!
I don't see that there are any known issues with Credit Union of Colorado, so I'm not sure what specifically you are referring to when asking when it will be resolved. However, when checking your connection attempts with Credit Union of Colorado from our end, I see an FDP-106 error. Does this align with what you're seeing as well?
If so, please let us know if the error is occurring on an existing account in Quicken Simplifi, or if you're experiencing it when connecting to Credit Union of Colorado for the first time.
We look forward to your reply!
-Coach Natalie
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@Coach Natalie I have been experiencing this as well with this institution. My accounts haven't been able to sync with them 2+ weeks.
The error that I am getting is the FDP-106 error as well. I have attempted to reconnect the existing accounts, but I have also tried to Add a new account, all with the same results.
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@Slicery, thanks for posting on this topic!
I was able to confirm the FDP-106 error with Credit Union of Colorado when viewing your connection attempts from our end. To troubleshoot an FDP-106 error occurring on an existing account within Quicken Simplifi, we will need you to establish a completely fresh connection with the bank by following these steps:
- Make all of the accounts with this bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know how things go!
-Coach Natalie
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@Coach Natalie Thank you for your response. I have followed the steps. I have set all accounts that were associated to the Bank to Manual. I then removed the Bank from the list. I logged out, logged back in, forced an update of all my other accounts. Logged out and back in again, then I attempted to Add Credit Union of Colorado back in. It is still giving me the same FDP-106 error.
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@Slicery, thank you for giving those steps a try and posting back!
It looks like we got an Alert up for this issue a couple of days after this thread started, so this issue has been escalated from our end:
Anyone experiencing this error with Credit Union of Colorado can follow the Alert I just linked for updates. And in the meantime, you can track the account manually to keep your records up-to-date. Our support article here goes over adding manual transactions in Quicken Simplifi:
We appreciate your patience as we work to resolve this connection issue!
-Coach Natalie
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