Deleted Savings Goal Still Showing in Savings Account (edited)

imigg
imigg Member
edited November 6 in Troubleshooting

With the 'Unknown Goal' issue seemingly resolved, I have deleted all my Savings goals and recreating new ones to match with what I manually tracked. After deleting them all I am seeing in the 'Transactions' view that all my goals under Checking are gone which is good so I can start readding. However, under my savings account it is showing a Savings goal of $1500, however, when I click on Savings goals it says I don't have any goals setup. How do I remove that amount?

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  • imigg
    imigg Member
    image.png

    Here is what I am talking about. there is only $4.69 in the account, but shows a Negative Savings Goal. When I click on the savings goal nothing appears, so i can't get rid of it.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @imigg, thank you for posting to the Community with this issue!

    We had the issue of deleted Savings Goals still showing in accounts pop back up last week, but it was resolved by the end of the week. Have you tried signing out and back into Quicken Simplifi, by chance? What about checking from other browsers or in incognito/private mode to see if the issue is perhaps related to your browser? I would also recommend checking on the Quicken Simplifi Mobile App (if you use it) to see if the same issue is presented there as well.

    Please let us know how things go!

    -Coach Natalie

  • imigg
    imigg Member

    Thanks. I just closed my browsers and reopened and that savings goal issue went away.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @imigg, glad to hear it!

    -Coach Natalie

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