Numerica Credit Union FDP-106 error (edited)

nancyg77
nancyg77 Member
edited November 10 in Adding and Updating Accounts

get the following message even after RESET CONNECTION and removing and reinstalling account

This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.
Care Code: FDP-106

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @nancyg77,

    Thanks for reaching out! I can see the FDP-106 error you are experiencing from our side. You may receive this error if an account name or number changes at your bank, or if an account is closed. Most users would experience this message after replacing their credit card due to it being lost or stolen.

    To confirm, did you remove the account completely, and are you trying to add it as a brand new account into Quicken Simplifi now? Can you provide a screenshot showing the error within Quicken Simplifi?

    We will also need logs if you can provide those:

    1. Log in to the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    -Coach Jon

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