[RESOLVED] 10/13/25: Fidelity HSA Accounts - No Transactions

We’ve identified an ongoing issue with Fidelity HSA accounts: Fidelity does not send transaction descriptions for these accounts. Because a transaction description is a required field, these transactions cannot be processed through the Intuit platform. As a result:

• No transactions will be sent for Fidelity HSA accounts going forward.
• Cash balances will no longer update automatically.
• Users will need to update their cash balances manually.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

ISS-11999090