Stash Invest getting 102 error

Scobee
Scobee Member ✭
edited November 18 in Adding and Updating Accounts

I've been trying for a couple of weeks and consistently get a 102 error when trying to connect to Stash Invest. I can log into their site using the same username and password without issue.

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  • Coach Jon
    Coach Jon Moderator admin
    edited November 18

    Hello @Scobee,

    Thanks for reaching out! I do see the 102 error you're receiving when trying to connect from our side. This is usually a temporary connection issue with the financial institution. Can you let us know if you are trying to update an existing account within Quicken Simplifi or if you are trying to add a new account to the application?

    If this issue is for an existing connection, you can try establishing a fresh connection by making the account manual and re-linking to see if that fixes the current issue:

    • Make all of the accounts with the bank manual by following the steps here.
    • Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    • If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    I would also verify if connecting on another web browser/incognito mode works to resolve the issue you are seeing. Let us know how this goes!

    -Coach Jon

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