FDP-192 Error with ComputerShare
There was an announcement from @Coach Natalie on 9/10/25 about a known FDP-192 error with ComputerShare. Is there an update to the resolution of this issue? It has been occurring for a couple weeks now (at least).
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This is still failing. Quicken should not charge for a product that fails so often, or should refund days when the product is not working as advertised. Mint was free and didn't fail as often as this paid product does.
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Still failing.
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Still failing. Stupid AI assistant says it'll be fixed in 4 hours and its been weeks. [removed] worked fine with computershare.
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And now here comes the requisite "no ETA but we're still working on it. Thanks for your patience" message from one of the coaches. My experience is that Quicken is extremely slow addressing these types of communication issues with their product. Very frustrating.
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It has been one month since Simplifi acknowledged there is a problem with the connection to ComputerShare (FDP-192 error). Any updates on a fix?
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This is still failing. Note that on a [removed competitor mention] I can hit computershare without issue. This is specific to Quicken and needs to be resolved ASAP.
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Sadly, I am still getting the same error (FDP-192) when trying to connect to ComputerShare. The issue was noted by @Coach Natalie on 9/10/25 and I reported it on 9/16/25. The last update from Simplifi was 9/24/25 stating there was no resolution and no ETA. Since we are coming up on TWO MONTHS since the last update, can we raise the priority on a resolution, PLEASE??!!?
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Hello @lencoh82,
Thanks for the update. I can confirm that our product team is still working on a resolution to this issue with ComputerShare. We will be sure to update the alert shared in this thread previously when we receive more information.
We appreciate your continued patience!
-Coach Jon
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Sorry @Coach Jon but two months with no progress isn't acceptable. What are the findings of the Product team? Why is it taking so long? What has been done to escalate the issue with ComputerShare given the amount of time with no progress, as shown by your latest update? I'm sorry. But you need to at least provide more information as to why there doesn't appear to be any progress. I know you appreciate my continued patience but honestly, after going through long resolution times on errors many times with Simplifi, my patience has worn pretty thin!
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Hello @lencoh82,
I can understand your frustration here, but we do not have any information to give at this time regarding this issue with ComputerShare. I can state that the ticket is actively being worked on by our product team, and they are moving towards a resolution, but these things can take some time to resolve based on the complexity of the issue.
-Coach Jon
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