MasterPlan Retirement Planning - request-body-field error (edited)

Likeak
Likeak Member
edited December 4 in Adding and Updating Accounts

This is my 401k plan that was connecting and at least updating the total balance although didn’t import and details. I was ok with at least that but it has not been updating or connecting. I tried disconnecting the account altogether but now it won’t even connect.

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I also have the same issue with Alaska529plan.

I’m quite frustrated with Simplifi and this ongoing issue.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Likeak,

    Thanks for reaching out! I do see that error from our side as well for you when you try to connect to MasterPlan. I see another instance in Quicken Simplifi that uses the same URL. Have you tried connecting to the Securian Retd. Center instance to see if that works better for you? Let us know!

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    -Coach Jon

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