Unable to connect to TreasuryDirect. Care Code: FDP-101 (edited)

Oogway
Oogway Member ✭
edited December 19 in Adding and Updating Accounts

Hi Coaches,

I have been connected to my TreasuryDirect accounts for over a year with no issues. They are configured to update on a monthly basis. This month when one of them tried to update, it was not able to. I keep following the process, entering the OTP and still get FDP-101. I tried to reset the connection - same issue. Now the balance for that account is also incorrect in Quicken Simplifi - off by a significant amount. I set the other TreasuryDirect account to manual update so that its balance doesn't get thrown off until I address the issue. I've tried six times so far - same error. It has been over 24 hours since the issue begun. I also tried logging into the TreasuryDirect website with my login and had no problems doing that with no extra dialogues than normal required to get to the usual main page. Please advise.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Oogway,

    Thank you for reaching out! I can see the FDP-101 error you are experiencing from our side when you try connecting to TreasuryDirect. I can see that you have been receiving this error since 12/17/25 as well.

    I would see if establishing a fresh connection by making the accounts manual and re-linking works to fix the issue you are seeing. The instructions to do that are:

    • Make all of the accounts with the bank manual by following the steps here.
    • Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    • If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know how that goes!

    -Coach Jon

  • Oogway
    Oogway Member ✭

    That worked thank you!

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