iOS Widget Shows Incorrect “Left to Spend”

peytont
peytont Member
edited January 2 in Troubleshooting

The iOS widget seems to be counting my rent payment ($905) against my “left to spend” amount for the month, while the correct amount still appears in the app. Restarting my phone and refreshing accounts did not resolve the issue.

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[edited images to reduce size]

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @peytont, thanks for reaching out to the Community with this issue!

    I don't personally have an iOS device, so I can't check this particular widget from my end. To troubleshoot the issue, I would recommend doing the following:

    1. Remove the widget from your phone's widgets
    2. Clear the app data for the Quicken Simplifi Mobile App
    3. Uninstall the Quicken Simplifi Mobile App
    4. Reboot your phone
    5. Reinstall the Quicken Simplifi Mobile App and sign in
    6. Re-add the widget

    Let us know if this works for you!

    -Coach Natalie

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