Unable to connect to TreasuryDirect. Care Code: FDP-101

Oogway
Oogway Member ✭✭
edited January 21 in Adding and Updating Accounts

Hi coaches,

I've posted about this before and I'm having the same issue again. One of my Treasury direct accounts is connected no problem. I update it every thirty days or so by connecting to the institution. The other one, it is not connecting for a while now. I've tried over ten times in the past two days. I made the account manual as was previously suggested, and then tried to add account to get it back and remind it, but I still encounter the subject error. It's frustrating because the balances on the manual account are off significantly now. Please advise.

For now: I have disconnected and deleted both accounts. I have added two completely manual accounts where I can edit balances of the opening transaction and will manage these manually I think going forwards, so I don't have to keep dealing with this issue.

Tagged:

Answers

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Oogway,

    Thanks for reaching out! I am sorry that you are experiencing this issue with TreasuryDirect again in Quicken Simplifi. I can see the FDP-101 error you are receiving when trying to connect. I know you stated that you do not wish to keep dealing with the problem, but we can definitely work on troubleshooting this issue if you change your mind. Let us know!

    -Coach Jon

Categories