[RESOLVED] 1/22/26: Chase - No Investment Accounts [PLAID]

Coach Jon
Coach Jon Moderator admin
edited January 28 in Current Online Banking Issues

We are aware of an issue where Chase is displaying the error message, "No investment accounts. None of your accounts are investment accounts. Please connect using a different bank," when attempting to connect a Credit Card account via Plaid in Quicken Simplifi.

This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but we will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

CTP-16063

-Coach Jon

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    RESOLVED 1/28/26

    This Alert has been marked as resolved, and Plaid users should be able to add and update their Chase accounts as expected.

    Thank you!

    -Coach Natalie

This discussion has been closed.

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