Some active goals show up in my spending plan as having $0 monthly contributions (edited)

Jerrod
Jerrod Member ✭✭✭
edited January 30 in Report a Bug

This is a continuation of the recent discussion. Currently, my savings goals are properly categorized as active and complete, but some of the active goals show up in my spending plan as having $0 monthly contributions. For example:

image.png

Additionally, totals for some individual savings goals when viewed "by goal" are different than when viewed "by account". The overall total for all goals appears correct.

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jerrod

    Thanks for letting us know! We have reported this issue to our product team, and they are currently working on a resolution. Please be sure to keep us updated and let us know if the issue is still occurring for you on Monday.

    QCS-23125

    -Coach Jon

  • Jerrod
    Jerrod Member ✭✭✭

    Just following up and letting you know I am still experiencing the same issue. Thanks.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jerrod,

    Thanks for the update! Our product team is still working on a resolution at this time. In the meantime, be sure to follow the alert for this known issue if you haven't already.

    -Coach Jon

  • Jerrod
    Jerrod Member ✭✭✭

    Figured out what was going on with the spending plan. Whatever update was done that caused this messed, it reset the monthly contribution amount of most of my active goals to $0. I've fixed that.

    The only remaining issue is the goal totals being different when viewing "by goal" vs. "by account".

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jerrod,

    Thanks for keeping us updated! Glad you got the contribution issue fixed. Can you please share a screenshot showing the differences in views between the "By goal" and "By account" views for you?

    -Coach Jon

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jerrod,

    I am back with an update from our product team. It looks like a fix was implemented for this issue! Can you please let us know if you are still seeing this issue, or if everything is now working correctly on your side?

    Thank you!

    -Coach Jon