NFCU bank accounts linked but not showing up in Quicken Simplifi

Jerristeve
Jerristeve Member
edited February 2 in Adding and Updating Accounts

I have linked all of my NFCU accounts (checking, savings, VISA, mortgage, and CDs) and have an email verification/confirmation from NFCU, but none of the accounts have transferred to Quicken Simplifi. My American Express card linked fine and has transferred. I have tried manually too, but nothing seems to work.

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Jerristeve, thanks for posting to the Community!

    This certainly sounds like a strange issue. To better understand the issue, let us know if you are using the Quicken Simplifi Web App or the Mobile App. Also, when you navigate to Settings > Accounts, do you see the institution listed anywhere on the page? What in Quicken Simplifi indicates to you that the accounts have not been added? And at what point in the Add Account flow does it appear that the accounts are being added? The more details you can provide, the better!

    Additionally, can you please also let us know what NFCU stands for, as I don't see "NFCU" as an available bank option in Quicken Simplifi.

    Let us know!

    -Coach Natalie

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