I'm getting error FDP-163 trying to connect to BMO Nesbitt Burns using Simplifi

smking
smking Member
edited February 3 in Adding and Updating Accounts

This has been happening for a few weeks at least. I believe I chatted with online support a couple of weeks ago but haven't received any response. I've tried connecting from scratch - same error. It used to work fine.

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Answers

  • Coach Jon
    Coach Jon Moderator admin

    Hello @smking,

    Thank you for reaching out! After verifying on my side, I can see the ticket you worked on with our support team has been escalated. It looks like it is currently being worked on at this time. You can reach out via chat support again and always check on the status of that escalation at anytime!

    I hope this helps!

    -Coach Jon

  • smking
    smking Member

    Ok thanks.

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