Chase Bank FDP-350

iakoubtchik
iakoubtchik Member ✭✭
edited February 10 in Adding and Updating Accounts

Was prompted to re-connect the Chase Bank accounts today and received the following error after completion:

Re-authorization required by user for partnerUid: chase_apigee_prod and intuitProperty: quicken
Care Code: invalid_grant

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Comments

  • clspang
    clspang Member

    I got the same thing. I wound up having to go to Chase's site and pick "Security and Privacy" from the upper-left-corner menu. Then go down to "Keep track of your data" and pick the oval that says Linked Apps. That should list Quicken as a linked app. I had to unlink Quicken on the Chase site, then I could go back to Quicken and re-link to my Chase accounts from scratch. Kind of klutzy but it worked.

  • nrp06
    nrp06 Member ✭✭✭
    edited February 11

    So the issue did not clear automatically for me.

    I had to reauthorize data sharing with Chase and reauthenticate the accounts. The process was different this time. Chase sent me a code via SMS and then asked me to call for a second code, which was very strange.

    This only worked and cleared the connection when I used a different browser. So if you’re trying to reconnect and get stuck, try a different browser, or clear cache and cookies and try again.

  • Coach Jon
    Coach Jon Moderator admin
    edited February 11

    Hello @nrp06,

    Thank you for the feedback and for letting us know!

    -Coach Jon

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