E*TRADE Financial Credit Card returning FDP-141 error

vladinator
vladinator Member

This was working for me a few days ago. Do you know about this issue?

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @vladinator,

    Thank you for reaching out! For this type of error, we usually suggest waiting 24 hours after your last connection attempt before attempting to add or update your accounts again.

    If this error continues after waiting that allotted time, be sure to let us know!

    -Coach Jon

  • vladinator
    vladinator Member

    The error is still occurring.

  • Coach Kristina
    Coach Kristina Moderator admin
    edited February 16

    Thank you for your reply,

    Since the issue persists, to help us further investigate, please provide a screenshot of the error message and send logs. To do that, please follow these steps:

    1. Log into the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback. Send Logs Image.png
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    Thank you!

    -Coach Kristina