"You have already added all your accounts" message with Manulife Bank of Canada (edited)
I have been trying to add my Manulife Bank of Canada accounts. I am able to add the account but it never gets to the point where I can add each specific account. The message states “All Accounts Up To Date”. We’ve checked and found that all accounts from this institution have already been added to Simplifi. There are no new accounts to add at the moment.
I am stumped. It doesn’t allow me to add each account and just skips to this message above.
Comments
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@Marlun, thanks for posting to the Community!
When checking your connection attempts from our end, I see successful connections for Manulife Bank of Canada going back to February 20th. To clarify, have you ever had these accounts connected in Quicken Simplifi, or have you received the "You have already added all your accounts" message any time you try to add the bank?
Please also provide a screenshot of the error message you receive in Quicken Simplifi. I found an open ticket that I think is for the same issue (CTP-14165), so I want to confirm what you're seeing from your end.
We look forward to hearing back from you!
-Coach Natalie
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