Canadian Subscriber - can’t enter postal code?

JasonJ
JasonJ Member
edited March 9 in Troubleshooting

I’m from Canada, Received an email for 50% off so went for it but the ‘get started’ won’t let me enter a postal code, only a US zip?

Comments

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @JasonJ,

    Thank you for reaching out! To clarify, is it the "Let's get to know you a little" screen where you're getting stuck?

    Screenshot 2026-03-08 at 10.12.28 AM.png

    When I tested in my Quicken Simplifi, it allowed me to fill in a Postal Code in that field. Are you getting errors when you try to fill in your Postal Code?

    I look forward to your response!

    -Coach Kristina

  • JasonJ
    JasonJ Member

    Sorry, it did allow it but looks like this app is still mainly for the US with only US banks listed. Not what I was hoping for

  • DryHeat
    DryHeat Superuser ✭✭✭✭
    edited March 9

    @JasonJ

    looks like this app is still mainly for the US with only US banks listed

    I have connected accounts with both US and Canadian banks (specifically Banque CIBC).

    When I "Search all financial institutions" for CIBC in the Add account form I see several:

    image.png

    TD also shows up. What specific bank are you looking for?

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)