Vancity is down Care code: FDP-102

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Comments

  • EH_25
    EH_25 Member

    I randomly tried to reconnect my accounts the other day, despite there not being any update. It sort of works. Al of my main accounts are fine, but the mortgage and investments do not show up at all as accounts that can be link. They previously worked well.

    I escalated that issue to Quicken, and received this response:

    Hi there!I've looked into the connection with Vancity Credit Union, and it appears that at this time, Simplifi only supports banking accounts (like checking and savings) for this specific institution.I sincerely apologize for the frustration and any inconvenience this causes, especially since you're looking to track your mortgage and investment accounts. I know how important it is to have your full financial picture in one place!We are always working to expand our coverage, but for now, those specific account types aren't supported. Thank you for your patience and for being part of our community.Regards,
    Quicken Simplifi Support

    I continue to be frustrated as those accounts did work so well previously. I suspect the issue is still with Quicken. The URL is still the old one, but at least the other accounts seem to be working again.

  • Coach Jon
    Coach Jon Moderator admin

    Hello everyone,

    We want to assure you that we are actively working towards a resolution for the ongoing issue with Vancity. We completely understand how frustrating this situation can be, and we appreciate your patience as we navigate through it. Rest assured, we will keep you informed as soon as we receive more information. In the meantime, we encourage you to follow our alert.

    Thank you for your patience!

    -Coach Jon

  • awfulhak
    awfulhak Member

    I successfully sync'd my vancity accounts just now.

    My accounts are all Checking/Savings accounts (current, savings and Class B Membership Shares) so I can't vouch for any other account types.

    Thanks to all the Simplifi folks that got to the bottom of fixing this!

  • Not a User
    Not a User Member ✭✭

    I also was able to successfully sync (limitedly) until this morning. Now it is error FDP-101

  • EH_25
    EH_25 Member

    I too was using the app again with limited accounts working, but as of this morning I now have the FDP-101 error code and no accounts are syncing