Help with linking split transactions to recurring (edited)

shely6875
shely6875 Member
edited March 31 in Troubleshooting

The struggle to learn this system is REAL! I just don't understand. Last month this worked and this month it does not.

I paid my electric bill ….. this is the screenshot from transactions:

image.png

This is the screenshot from Bills:

image.png

I can't link it because it is a split transaction. If I link it to one, it disappears and I can't link it to the other…..

Can someone please advise how to fix this? And why sometimes it works and sometimes it does not?

Comments

  • DryHeat
    DryHeat Superuser ✭✭✭✭

    @shely6875

    I'm not aware of a good solution for this currently. In the past I have had to create a second transaction (rather than split the transaction) in order to link to multiple recurring Bills. This results in transactions that don't exactly match what shows on the bank website.

    The potential good news is that the dev team is working hard on allowing splits in recurring Bills. There have been some mockups of the work, but have no idea when it will finally make it into production. In a sense, it is the opposite of what I suggest above. Instead of creating a second transaction in order to link with two Bills, it allows you to have one Bill matching one transaction, but splitting the amount over two categories.

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)

  • shely6875
    shely6875 Member

    @DryHeat

    Thank you for the explanation.

    This system seems like it is chock full of bugs. I wish that I would have found them before my 30 days was up.

  • shely6875
    shely6875 Member

    so I created a separate charge to account for the 2nd elec bill….. and now the system does not even find the transaction???? WTH????

    here are the two charges from the "sapphire account - transactions" list:

    image.png

    From the bills section showing past due:

    image.png

    Attempting to link the "new forced transaction" dated for 03/27: should be at arrow…but not

    image.png

    Searching for the $25.30:

    image.png
  • DryHeat
    DryHeat Superuser ✭✭✭✭

    @shely6875

    It looks like you are trying to link from the series to the transaction. That should work, but doesn't always.

    Try linking from transaction to series instead. Click the link option on the transaction's three-dot menu:

    image.png

    Then choose the transaction from the "Link to existing recurring" pop-up window:

    image.png

    Sometime that works when linking the other direction doesn't.

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)

  • shely6875
    shely6875 Member

    @DryHeat

    Thank you…. that worked……

    Seems like I am running into a lot of "work arounds" which is not ideal. Especially when they don't work from one month to the next.

  • DryHeat
    DryHeat Superuser ✭✭✭✭

    @shely6875

    I agree that having to work around things is a pain. I have no idea why linking doesn't always work in both directions. It seems like it should.

    But at least you got your task done.

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)