Connect Biller: Dominion Energy UT trouble connecting

Dwerp27
Dwerp27 Member
edited October 1 in Bills and Income

The URL for Dominion Energy UT is present under Connect Biller but gives error message: “We're working on linking Dominion Energy UT. We'll let you know if we need anything else.”

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It never connects or says anything else is needed. I’ve tried intermittently for a couple weeks now.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Dwerp27,

    Thanks for reaching out! To help clarify your situation for us, can you let us know if you have ever had this biller connected in Quicken Simplifi?

    Thanks,

    Coach Jon

  • Dwerp27
    Dwerp27 Member

    Hey Coach Jon,

    I have not ever had this biller connected in Simplifi.

  • Coach Kristina
    Coach Kristina Moderator admin

    Thank you for your reply,

    To assist with this issue, I checked the biller status on our end. The status is showing as Degraded, which means that the connection is not currently available, but is in work. We do not have an ETA for when the connection will be available.

    I hope this helps!

    -Coach Kristina

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