Pending Transactions at Citibank are counted twice in account balance?

AshleyP

Hi there, is anyone else seeing that 'pending' transactions are counted twice in Quicken?

Example:

On Citi: Balance - $5k, $10k pending

On Quicken: Balance $25k

Coach Jon

Hello @AshleyP,

Thanks for reaching out to the community! Can you provide an example via a screenshot for better clarification of the issue you described?

Additionally, we do have a great support article that goes over pending transactions being double counted, and how to resolve it as well. This can be found here: https://help.simplifimoney.com/en/articles/4202003-how-to-resolve-balance-discrepancies#h_e8734daa50

Thanks, and let us know if that article helps!

Coach Jon