Wells Fargo disconnected, access denied error

UrsulaA
UrsulaA Superuser ✭✭✭✭

My Wells Fargo account disconnected today and displayed various errors. Given that Wells Fargo is one of the API banks, I made the account manual and then deleted the Quicken Authorization under Manage Access>Manage Connected Apps.

After this, I attempted to re-establish the connection three times and I got the following error.

Can someone help follow up on this and advise on when the issue will be resolved? Thanks for the help as usual.

Simplifi User Since Nov 2023

Minter 2014-2023

Questionable Excel before 2014 to present

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Comments

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    Looks like the error is on Wells Fargo's site, as I get a sign on error saying the site is unavailable.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • Jayjay
    Jayjay Member
    edited September 17

    I got the same error :

    Partner Error: Connecting with partnerUid: wellsfargo_Quicken for intuitProperty: quicken, intuitUserId: 9411821275910334,

    intuitRealmId: 9341452648670626 on user authorization, error_code: ENROLLMENT_ERROR

    However, I can properly log in Wells Fargo site through browser.

    After another try where I can use WF password and text message to verify the connection, another error popped out

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    I can log in via the browser but also got an error when managing access for apps.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • Coach Jon
    Coach Jon Moderator admin

    Hello @UrsulaA and @Jayjay,

    Thanks for reaching out! We are aware of this known issue and currently have an alert up that you can follow for updates. We will be sure to post there when we receive new information.

    Thanks,

    Coach Jon

  • fcb
    fcb Member

    Confirming I have the same error and the same sequence of trying to reconnect as UrsulaA and Jayjay

  • fcb
    fcb Member

    And confirming that it's all cleared up, despite leaving WF accounts in a state of disconnected.

    Next time this happens, I'll ignore it and wait it out.

    Thanks!

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    I just reconnected my Wells Fargo account. Thanks!

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

This discussion has been closed.