Best Buy Credit Card FDP-102 Error

jstipe66

Been happening off and on for awhile, but now it won't connect at all. Resetting the connection does not resolve the issue

Dave L

Citi Bank Best Buy Card has been failing daily. Just reset connection in attempt to fix and getting new error. Still unresolved. Has been issue for 2+ weeks.

This is now my 5th broken and unresolved connection, some unresolved for over 6 months. Feels like there is a deeper problem with Simplifi’s connection infrastructure.

RobWilk

I think all my Citi accounts, including Costco and Best Buy, were down over the weekend. I would guess maintenance work. I think someone else reported Macy’s down over weekend too, and that is also Citi.

UrsulaA

The best way to reconnect for me is to make the account manual first, delete the institution, and re-add it.

How to Make an Account 'Manual' | Quicken Simplifi Help Center (simplifimoney.com)

Make a 'Manual' Account a 'Connected' Account

1. Go through the Add Account flow and connect to the bank by following the steps here.
2. When the list of accounts is presented from the bank, carefully link the accounts found to your existing Quicken Simplifi accounts by following the steps here.

jstipe66

https://community.simplifimoney.com/discussion/comment/41220#Comment_41220

This worked for me…thanks!

Coach Natalie

Hey everyone, we now have an Alert for this issue:

https://community.simplifimoney.com/discussion/10279/new-9-23-24-citi-branded-credit-cards-returning-a-102-error

Thank you!

-Coach Natalie