Multiple credit card transactions suddenly appearing in Simplifi that don't seem to be mine

Jbono

Hello -

Overnight, multiple transactions 9+ appeared in Simplifi under my Citi card. I don't recognize these transactions, and they don't appear in my Citibank account dashboard.

The transactions range from $37k car payments to $17 Fedex payments.

This is the only time this has happened. I do see someone else on Reddit reported the same issue: https://reddit.com/r/simplifimoney/comments/1fps7a2/erroneous_transactions/

Coach Jon

Hello @Jbono,

Thanks for reaching out! I am not sure where these transactions would have come from. Have you checked with your bank to verify if they have any ideas? Otherwise, I would suggest deleting them from the register if you and your bank do not recognize that they should be there.

Thanks,

Coach Jon

Coach Jon

Hello @Jbono,

After researching further, we do have a known issue with Citi currently regarding this issue. You can follow our alert we have up in the community for updates on the issue, and we will be sure to post there when we have more information!

https://community.simplifimoney.com/discussion/10299/09-26-24-citi-cards-citibank-downloading-incorrect-transactions

Thanks,

Coach Jon