Simplifi pricing - was $47 now is $71

RobWilk

IMHO, it comes down to whether or not they told you (and whether you can prove) that these terms agreed upon didn't say "at the then current price, currently $xx.xx".. I am not a lawyer, but i know many services use "at the then current price" for future prices, even paper magazine recurring subscriptions say this. If they didn't say this when you signed up, you may have an argument. I've heard some users who were promised a lower price a year ago got the lower price (it's unclear if they had to argue that or not).

Bgz

Typical..!

You didn’t outright say yes what Simplifi did was wrong. May be you couldn’t or wouldn’t. Either ways it speaks volumes.

Everyone here knows all about promotions that Simplifi was running last year when Mint was closing down. So it’s not a specific individual deal done just for me. Anyways I know what to expect from now on..!

RobWilk

They never made those promises to me, and I started using simplifi around 2020-2021, so i don't know what offers they made when you joined, sorry.

RobWilk

@TheReal702 This does you no good, but others have told me these problems with balances being wrong have gone on for around 2-3 months now (I didn't notice at first because I didn't compare to the bank). These issues were not always here; something broke, but it sounds like they're trying to blame the service providers for the banks, and from what I can tell the bank transactions have nothing to do with the problem - it's the interpretation of the Simplifi-based ("local") pending transactions used to calculate the bank balance adjustment that has the problem, for me the bank transactions are downloading fine and properly clearing (I know you had a problem where pending and cleared transactions downloaded to separate transactions, and that's a different issue which I don't see).. I will stay on top of this problem; it's happening in almost every single account, both in the banking and credit categories.

TheReal702

@RobWilk I've continue to follow all of the comments and complaints here. I'm still trying really hard to like the service, but it's so unreliable that I can't trust it. I continue to use QC because it works, and I do have hopes that Simplifi will get their act together. The cloud based system and the features if provides are the only thing keeping me interested in it. There is about 10 months left on my subscription, maybe they fix it, maybe they don't. One thing is certain, if they don't, I leave.

Wedo778

https://community.simplifimoney.com/discussion/comment/43874#Comment_43874

It seems there has been plenty of evidence that there have been email notifications to people when they are close to renewal. Its often winding up in spam folders, so its understandable that many missed them. I'm nowhere near my renewal so I wouldn't expect one now. It was also raised $2 a month, which is a much less emotional way to describe it than "50%".

If you have something in writing promising you specific prices for the first two years, then yes they absolutely are obligated to honor that. I have no such guarantee from when I signed up so I can't speak to it. I would just be careful to confirm that they actually were guaranteeing that second year price and they weren't merely saying that it would revert to the full price which at the time was $45.

UrsulaA

I agree with @Wedo778 "I have no such guarantee from when I signed up so I can't speak to it. I would just be careful to confirm that they actually were guaranteeing that second year price and they weren't merely saying that it would revert to the full price which at the time was $45."

When I joined from Mint last year, I got the same language. Simplifi will charge the prevailing full price at the time of renewal.

The language on the website now is below. It reads similar to what I had when I signed up last year using a discounted rate. Of course, the expiration "by Date" changes over time.

"†Discounts are calculated based on the annual price. The final price may differ from the monthly discounted price multiplied by 12 months. All offers are for the first year only when you order directly from Quicken by November 30, 2024. Offer good for new memberships only. Subscription billed annually. Offers listed above cannot be combined with any other offers. Offer does not apply to Quicken Starter. Upon the end of your membership term, the subscription will automatically renew at the then-current rates, unless you or we terminate this agreement."

Bgz

I am pretty good at reading terms and I do rememeber it saying 47$ next year. But I cannot prove it as I did not take a photo (which I should have done). Anyways, I had a chat with a Simplifi coach and they offered me a 30% one-time discount which came to 53$ with taxes for 1 year. Next year it will be "normal prevailing rates". I also had a 15% off on Quicken through one of my credit cards and this brings it to where I wanted to be atleast for this year at 45$. So, I will be here for one more year.

So please reach out to Simplifi as others have pointed out to ask for the discount.

toadysimplifi

I started at $39. Price increased to $48. For Feb, 2025 price increases to $72. I decided to not renew. However, after turning off renewal, I cannot see my payment history anymore. Is this a feature or a bug?

cgoneal

Definitely not worth the increase, not even at the current price!! When this company finally decides to fix all their connection issues, maybe then it might be worth it. Until then there are much better, reliable applications out there.

UrsulaA

https://community.simplifimoney.com/discussion/comment/44017#Comment_44017

Before cancelling for good, reach out to Simplifi. You may get a discount like BGZ above.

toadysimplifi

If you turn renew on you can see your previous history. Mine started in 2021 at 29us, for Feb 2025 the price is 72usd, an increase of 248%.

UrsulaA

@toadysimplifi thanks for sharing your price history. Holiday specials are running for new subscribers and existing subscribers only get a price break by complaining to customer service or by cancelling the subscription and being prompted to re-subscribe. The price increase is steep and it is unfortunate timing that data issues reported elsewhere are coming up once the prices increased for existing subscribers. Hopefully, Simplifi can fix the various bugs and issues reported soon.