Trowe Price Retirement Plan account is giving a FDP-176 error
Has Trowe blocked Quicken access on an aggregate level or is this just an error with my account? If just my account could you please assist on resolving the error?
Thanks!
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@gvansyckle, thanks for reaching out to the Community!
To clarify, is the error happening on an existing account in Quicken Simplifi, or are you receiving it when connecting to the bank for the first time? Also, how long have you been experiencing this particular error? Please provide the following data as well:
- The name of the account, as it appears on the bank's website.
- What type of account are you attempting to connect?
- Has there been any changes made to the bank's website or the sign-in process recently?
- Has there been any activity in the account in the last 90 days?
- What is the exact URL you see after signing into the bank’s website?
- A screenshot of the Accounts Summary page from the bank's website that lists all accounts and balances (feel free to redact any personal info) and has a wide enough scope to show the page URL (this must be taken from a web browser and not a mobile browser).
We look forward to working with you!
-Coach Natalie
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@gvansyckle, actually, scratch my previous reply! This issue has already been escalated from our end. Our Alert can be followed for updates moving forward:
Thank you!
-Coach Natalie
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ok thanks, appreciate your help but with citi and t.rowe now both seemingly pushing back on Quicken's access it makes the app far less useful. likely will cancel if not fixed soon
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