Midland National FDP-106 error

PJLmoney
PJLmoney Member

Trying to setup a connection to this company for the first time, and I'm getting FDP-106 errors.

I have confirmed the username/password on the midlandnational.com site, which has MFA enabled.

In Simplifi, I enter my username and password, get the prompt to send a MFA text, I receive the text and enter the code; but I just keep getting the FDP-106 errors.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @PJLmoney,

    Thanks for reaching out! Sorry to hear about your recent trouble with Midland National. If you could provide a screenshot of the error you receive in Quicken Simplifi, this would be helpful. Additionally, if you could provide the information below, this would help us determine what is happening:

    • The name of the account, as it appears on the bank's website.
    • What type of account are you attempting to connect?
    • Has there been any changes made to the bank's website or the sign-in process recently?
    • Has there been any activity in the account in the last 90 days?
    • What is the exact URL you see after signing into the bank’s website?
    • A screenshot of the Accounts Summary page from the bank's website that lists all accounts and balances (feel free to redact any personal info) and has a wide enough scope to show the page URL (this must be taken from a web browser and not a mobile browser).

    Thanks,

    Coach Jon

  • Coach Jon
    Coach Jon Moderator admin
    edited October 1

    Hello @PJLmoney,

    Please ignore my previous reply. We are aware of this issue with Midland National Annuity, and have an alert up for this issue in the community that you can follow for updates.

    We will be sure to post there when we receive new information. Thanks for your patience!

    -Coach Jon

  • PJLmoney
    PJLmoney Member

    Got it, and I've followed the other alert, thanks. I'll go ahead and answer the questions anyway just in case it helps troubleshooting:

    Screenshot of Simplifi error: attached

    Name of the account: "Mutual Fund"
    Type of account: Mutual Fund IRA
    Any changes made to the bank's website or the sign-in process recently? Not that I'm aware of; it's a recent account.
    Any activity in the account in the last 90 days? Yes, just one, the initial contribution.
    URL you see after signing in? https://www.midlandnational.com/group/mnportal/srs-po-ln-app-policyownerlanding#/group/mnportal/srs-po-ln-app-policyownerlanding/accounts

    Screenshot of the Accounts Summary page: attached

This discussion has been closed.