Ascensus - 102 and 105 errors

EGG
EGG Member ✭
edited November 1 in Adding and Updating Accounts

Back on Jan. 11, @Coach Natalie posted a response to @Phogramity about a known issue linking Ascensus 401(k) accounts to Simplifi, with Asecensus returning 102 and 105 errors. The post Natlie linked to returns an error "Permission Problem - You don't have permission to do that" so I'm unable to review the issue to see if it has been resolved. I am still getting a 102 error, and I'm unable to link my Ascensus account to Simplifi. All threads I'm able to find related to this issue are closed, so I'm reposting this here for a status update on the issue.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @EGG,

    Thanks for reaching out! The reason you can no longer access that post is because it was archived. I can let you know however that the alert was marked as resolved due to determining the issue is due to Vanguard blocking us during market trading hours. With this, we suggest adding or updating your Vanguard Ascensus accounts outside of peak hours or over the weekend for a better chance of success.

    I hope this information helps,

    Coach Jon

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